The Practical Effect of Providing Value in Business | Fireside Chat at SXSW 2018

Our reading notes on Gary Vaynerchuk

• How to Turn Views on Social Media into Customers for Your Business

  Vaynerchuk describes using organic video to identify promising creative, then pairing it with a clear offer when it reaches people again. A well-watched demonstration supplies a candidate for an ad. Whether people understood what was for sale remains a separate question that a customer conversation or a purchase can help answer.

• How to Win by Giving Value to Local Retailers

  In his conversation with the Hobby Nonsense crew, Vaynerchuk explains why he prioritized local card shops for a VeeFriends sticker launch. A creator selling directly and a store owner teaching newcomers how to collect each contribute something to a release. The distribution decision determines which of them gets to build the next customer relationship.

• Why You Need to Forget Your “Mistakes” and Focus on Your Next Thing

  The episode listing describes Vaynerchuk’s conversation with CRWD founder Ryan Chen about paying people to try products, visit a store and give feedback. For someone planning a sampling day, that raises two separate questions. Did someone take the free sample, and did the experience give them a reason to look for the product again?