While reviewing a summer-camp booking page with an adventure-park owner, Hormozi hits a question the promotional banners have crowded out. A parent needs to understand what happens to their child at the park. He examines the schedule, the parent rating beside the button and which reviews describe this particular experience.
Howes asks Hormozi about ego, what makes a product better and when to discuss price. Together those questions offer a way to examine a difficult sales conversation. A founder can be proud of the work and still learn that a customer cares about a different result.
About 37 minutes into this conversation, Hormozi uses an agency with a finite onboarding team to explain a credible limit on new work. A buyer can act on the actual next opening. The seller needs to check the schedule before attaching a deadline to the offer.